Request Service for Faculty and Staff

Note: If you only want to order telephone equipment, visit our online Telephones and Accessories Catalog.

Information About Services You Can Request Online

For inquiries about services not on this list, send email to help@commserv.ucsb.edu, or call Customer Service at extension 8700.

Information You Will Need to Provide

Communications services are charged to University and BARC accounts. To make a request, you'll need to know:

1. Your account number.
2. The name and email address of the account controller, or person who has signature authority for that account, if that person is not you.
3. The name of the subscriber, or person who will receive the service.
4. The service location, i.e., the building and room number where the service will be delivered or installed.

How Online Requests are Processed

1. You complete and submit the online Service Request Form.
2. Your request is sent to Communications Services, and an email confirmation with an Online Request Number is sent to you. A copy of your request is also sent to your Account Controller if that person is not you.
3. When we receive your request, we will generally open a work order to process it, and send you an email notice with your Work Order Number.
4. If you have questions about your request at any time, send email to workorder@commserv.ucsb.edu, or call Customer Service at extension 8700. Be sure to mention your Online Request Number.

Information on All Available Services

• Services for UCSB Faculty and Staff
• Service Costs

For Further Information

If you have questions or wish to inquire about a service that is not listed on our online Request Form, send email to help@commserv.ucsb.edu, or call Customer Service at extension 8700.