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	CommServ > Products And Services > Telephone and Voice Services

Telephone and Voice Services

Communications Services supplies and maintains telephone connections and voice services to all University-owned and leased buildings on and adjacent to the campus.

SERVICE OFFERED	Faculty/Staff	Residents	Others¹
Telephone Service Get telephone service delivered to your campus office or UCSB residence.	details	details	details
Custom Calling Features Call Waiting, Call Forwarding, Three-Way Calling, and more.	details	details	details
Support and Dialing Instructions Detailed instructions on how to use your telephone and voice mail systems.	details	details	details
Voice Mail Advanced voice messaging system with multiple mailboxes and message management features.	details	details	details
Authorization Codes Automated billing of long distance calls to different University or BARC account numbers.	details	N/A	details
Calling Cards Charge calls to your office or residence telephone number when you're away from your phone.	details	details	N/A
Fax Lines Communications Services provides a telephone line and installation support for Fax machines.	details	N/A	details
Automatic Call Distribution Automatic Call Distribution (ACD) service receives, processes, queues, and distributes multiple incoming calls.	details	N/A	N/A
Digital Key Telephone Systems Communications Services provides lines and installation support for multi-line key systems.	details	N/A	N/A
Training We offer training for all services we provide departments.	details	N/A	N/A
Extended Conference Service Voice and Web conferencing for four or more people.	details	N/A	N/A
In-Bound Toll-Free (800) Service "Bulk rate" service for incoming calls charged to your departmental phone number.	details	N/A	N/A
Courtesy Telephones "In-house" telephones that are restricted to on-campus calls, or can automatically dial a fixed number.	details	N/A	details
Telephone Cable Pair Rental On-campus wiring for special circuits or to connect non-University customers with local and long-distance carriers.	details	N/A	details
Local Off-Campus Communications Voice and data communications in buildings owned or leased by the university away from campus, but within the local area.	details	N/A	N/A
Communications for Distant Locations Setting up telephone and data communications service at locations outside the Goleta/Santa Barbara area.	details	N/A	N/A
Two-Way Radios Communications Services manages access to UCSB 800Mhz radio frequencies, and maintains all FCC licenses for the use of campus two-way radios.	details	N/A	N/A

¹"Others" refers to businesses and organizations that operate on campus but are not part of the University of California, such as vendors and contractors.

GENERAL SERVICES
Directory Assistance Directory Assistance provides telephone information for UCSB departments, services, faculty, and staff.	details
Emergency Telephones Toll-free connections to Police Dispatch with automatic caller location throughout the campus.	details
Telephone Service for People with Disabilities Links to information for those with hearing, vision, mobility, or other impairments.	details
Directories Online and printed directories provide contact information for UCSB departments, faculty, staff, and students.	details
Cellular Telephones Cellular telephone information for UCSB departments, faculty, and staff.	details
Global Prepaid Long Distance Web-based, prepaid international and domestic cellular calling service for UCSB students, faculty, and staff.	details
Communications Services for Non-UCSB Groups Telephone and data communications for non-University businesses and organizations on campus.	details

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